Shipping and costs
All orders are delivered by Swiss Post, NoTime and Quickpac.
Quickpac: Quickpac currently delivers in the cantons of Zurich, Thurgau, Solothurn, Basel, Bern, Lucerne and Schaffhausen.
Delivery within Switzerland and Liechtenstein only.
You have the choice:
Free shipping from CHF 180.00 by B Mail and Quickpac ECO.
A Mail CHF 7.90
B Mail CHF 5.90
Quickpac Prio CHF 6.90
Quickpac Eco CHF 4.90
Pick-up at discountlens CHF 0.00 (Not possible right now because of Corona!)
Pick-up at Migros PickMup CHF 0.00 (minimum order value CHF 120.00)
Express bicycle messenger CHF 7.50
For all orders regardless of value there will be a shipping charge of CHF 5.90 per order. This cost will be added into the oder total. This cost will be added on to the order value in the order summary page.
Damage in transit
Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.
Please inform us by firstname.lastname@example.org or phone (0800 001 700), before you return items to us.
Returns should be sent to the following address:
discountlens by Urbach Optik AG
Thank you for your cooperation.