Shipping and costs
All orders are delivered by Swiss Post and NoTime.
Delivery within Switzerland and Liechtenstein only.
You have the choice:
Free shipping from CHF 180.00 by A or B Mail
A Mail CHF 7.50
B Mail CHF 5.90
Pick-up at discountlens CHF 0.00
Pick-up at Migros PickMup CHF 0.00 (minimum order value CHF 80.00)
Pick-up at railway station CHF 7.50
Express bicycle messenger CHF 11.90
For all orders regardless of value there will be a shipping charge of CHF 5.90 per order. This cost will be added into the oder total. This cost will be added on to the order value in the order summary page.
Damage in transit
Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.
Please inform us by email@example.com or phone (0800 001 700), before you return items to us.
Returns should be sent to the following address:
Discountlens by Urbach Optik AG
Thank you for your cooperation.