Shipping and costs
All orders are delivered by Swiss Post.
Delivery within Switzerland and Liechtenstein only.
For all orders regardless of value there will be a shipping charge of CHF 5.90 per order. This cost will be added into the oder total. This cost will be added on to the order value in the order summary page.
Damage in transit
Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.
Please inform us by email@example.com or phone (0800 001 700), before you return items to us.
Returns should be sent to the following address:
Discountlens by Urbach Optik AG
Thank you for your cooperation.